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Privacy Policy

At FxCashbacks, we care about the privacy of your data and are committed to protecting it. This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information. Throughout this policy, when we write “FxCashbacks” “we” or “us,” we’re referring to FxCashbacks Ltd., incorporated in Dominica, and our subsidiaries and other affiliates.

What is the scope of this Privacy Policy?

This Privacy Policy (“Policy”) is incorporated into FxCashbacks Terms of Service and Risk Disclosure applies to the information obtained by us through your use of FxCashbacks Site, Software, and Services (“Information”) as described in this Policy. Capitalised terms used in this Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

Information collection and use

What Information does FxCashbacks collect about me? When you interact with our Site, Software, and/or Services, we collect Information that, alone or in combination with other data, could be used to identify you (“Personal Data”). Some of the Information we collect is stored in a manner that cannot be linked back to you (“Non-Personal Data”).

Information you provide us when you create an account

When you sign up for or use our Services, you voluntarily give us certain Personal Data, including:

Other Information we collect

We collect this Information as you use the Site, Software, and/or Services:

Automatically collected Information

Certain data about the devices you use to connect with FxCashbacks and your use of the Site, Software, and/or Services are automatically logged in our systems, including:

How does FxCashbacks use my Information?

Does FxCashbacks review User Content?

As a rule, FxCashbacks employees do not monitor or view your User Content stored in or transferred through our Site, Software, and/or Services, but it may be viewed if we believe the Terms of Service have been violated and confirmation is required, if we need to do so to respond to your requests for user support, if we otherwise determine that we have an obligation to review it as described in the Terms of Service, or to improve our algorithms as described in the User Content section of our Terms of Service. In addition, if you request our human proofreading services, our proofreaders may also read the User Content you submit for this specific service, as necessary to perform our contract with you and for our legitimate business interests. Finally, your Information may be viewed where necessary to protect the rights, property, or personal safety of FxCashbacks and its users, or to comply with our legal obligations, such as responding to warrants, court orders, or other legal processes.

Information access and disclosure

Does FxCashbacks share my Information?

We only disclose Personal Data to third parties when:

We may disclose Non-Personal Data publicly and to third parties – for example, in public reports about financial trading, to partners under agreement with us, or as part of progress reports we may provide to users.
Through the use of cookies, we help deliver advertisements for relevant FxCashbacks products and services to you.
FxCashbacks does not share your Personal Data with third parties for the purpose of enabling them to deliver their advertisements to you.

Does FxCashbacks sell or rent my Personal Data?

No, FxCashbacks does not sell or rent your Personal Data.

Does FxCashbacks use cookies?

Cookies are small text files stored on your device and used by web browsers to deliver personalized content and remember logins and account settings. FxCashbacks uses cookies and similar technologies, including tracking pixels and web beacons, to collect usage and analytic data that helps us provide our Site, Software, and/or Services to you, as well as to help deliver ads for relevant FxCashbacks products and services to you when you visit certain pages on the Site and then visit certain third-party sites. For more information on cookies and how FxCashbacks uses them, please see our cookie Policy. Our products currently do not respond to Do Not Track requests.

How do third-party apps and plugins work?

Some third-party applications and services that work with us may ask for permission to access your Information. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully. Some third parties’ embedded content or plugins on our Site and/or Software, such as Facebook “Like” buttons, may allow their operators to learn that you have visited the Site, and they may combine this knowledge with other data they have collected about your visits to other websites or online services that can identify you. Data collected by third parties through these apps and plugins is subject to each parties’ own policies. We encourage you to read those policies and understand how other companies use your data.

Will FxCashbacks send me emails?

From time to time, we may want to contact you with information about product announcements, software updates, and special offers. We also may want to contact you with information about products and services from our business partners. You may opt out of such communications at any time by clicking the “unsubscribe” link found within FxCashbacks emails and changing your contact preferences. All FxCashbacks account holders will continue to receive transactional messages related to our Services, even if you unsubscribe from promotional emails.

Does FxCashbacks collect information from children?

FxCashbacks does not knowingly collect personal information from children under the age of 18. If we determine we have collected personal information from a child younger than 18 years of age, we will take reasonable measures to remove that information from our systems. If you are under the age of 18, please do not submit any personal information through the Site, Service, and/or Software. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Site, Service, and/or Software without their permission.

Data storage, transfer, retention, and deletion

Where is my Information stored?

Information submitted to FxCashbacks will be transferred to, processed, and stored in the United Kingdom. When you use the Software on your computing device, User Content you save will be stored locally on that device and synced with our servers. If you post or transfer any Information to or through our Site, Software, and/or Services, you are agreeing to such Information, including Personal Data and User Content, being hosted and accessed in the United Kingdom.

How secure is my Information?

FxCashbacks is committed to protecting the security of your Information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of Information you transmit to us, including Personal Data and User Content; accordingly, you acknowledge that you do so at your own risk. We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.

Once we receive your data, we protect it on our servers using a combination of technical, physical, and logical security safeguards. The security of the data stored locally in any of our Software installed on your computing device requires that you make use of the security features of your device. We recommend that you take the appropriate steps to secure all computing devices that you use in connection with our Site, Software, and Services.

If FxCashbacks learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on the Site. Depending on where you live, you may have a legal right to receive such notices in writing.

How can I delete my Personal Data from FxCashbacks?

You can remove your Personal Data from FxCashbacks at any time by contacting us, and requesting FxCashbacks to remove your data from our systems. To contact us, visit:

How long is Personal Data retained?

You can remove your Personal Data from FxCashbacks at any time by deleting your account as described above. However, we may keep some of your Personal Data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations.

What happens if FxCashbacks closes my account?

If FxCashbacks closes your account due to your violation of the Terms of Service, then you may contact FxCashbacks to request deletion of your data. FxCashbacks will evaluate such requests on a case by case basis, pursuant to our legal obligations.

For EEA users

FxCashbacks uses, processes, and stores Personal Data, including those listed in the “what Information does FxCashbacks collect about me?” section, as necessary to perform our contract with you, and based on our legitimate interests in order to provide the Services. We rely on your consent to process Personal Data to send promotional emails and to place cookies on your devices. In some cases, FxCashbacks may process Personal Data pursuant to legal obligation or to protect your vital interests or those of another person.

What rights do I have, and how can I exercise them?

Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete Personal Data we process through your use of the Site, Software, and/or Services. If you’re a user based in the EEA, you can:

Who is FxCashbacks data processor?

Infusionsoft has been appointed as FxCashbacks data processor in the EEA for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union.

Will this Privacy Policy ever change?

As FxCashbacks evolves, we may need to update this Policy to keep pace with changes in our Site, Software, and Services, our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you of any material changes that impact your rights under this Policy by email (to your most recently provided email address) or post any other revisions to this Policy, along with their effective date, in an easy-to- find area of the Site, so we recommend that you periodically check back here to stay informed of any changes. Please note that your continued use of FxCashbacks after any change means that you agree with, and consent to be bound by, the new Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to it, you will need to contact FxCashbacks and your data will be deleted.

Contact us

You may contact us with any questions relating to this Privacy Policy by submitting a help desk or by postal mail at: